How are you affiliated with The Other Guys Performance Products, Inc? - We are an authorized dealer of their product line. I placed my order, when should I expect to recieve my product(s)? - Most in-stock orders are delivered between 5-10 BUSINESS DAYS from when your order is placed. If an item is backordered with the manufacturer, we will notify you at the email address you have on file with PayPal. How can I tell if my item is on backorder? - Most items are in-stock and ready to ship out within 1-3 business days, but some items are on backorder. When we are made aware of a backorder situation, we make every effort to update our web site as soon as possible. Unfortunately, sometimes items can become backordered without notice. What kind of warranty do these products come with? - The Other Guys Performance Products, Inc stands behind their products by offering one of the most comprehensive warranties in the business. To view their detailed warranty policy, check out their web site at TheOtherGuysProducts.com. I need to cancel my order, how do I go about doing this? - We can only cancel orders within 24 hours of the order placement. Most of our items are shipped directly from the manufacturer, therefore any cancellation/refund arrangement must be made directly with TOG once the 24 hour period has passed.